Case Study: MST Partners With Royal Canin to Develop and Facilitate Operator Job Role Training Program
Overview
MST partnered with Royal Canin to develop a custom manufacturing operator training program tailored to evolving job role expectations in a highly automated facility. Through a mix of operator onsite training, online learning modules, and Train-the-Trainer support, MST delivered a flexible, scalable solution to help Royal Canin onboard new hires and build internal training capacity. This custom operator training initiative laid the foundation for long-term success across key manufacturing roles.
Services Used
⦿ Operator Job Role Training Development
⦿ Operator Onsite Training
⦿ Custom Online Operator Training
⦿ Train-The-Trainer
Challenge
Royal Canin’s highly automated manufacturing environment introduced new challenges and expectations in operator performance. With evolving processes and machinery, the company needed a manufacturing operator training program that could equip frontline workers with the skills required to succeed in increasingly complex roles.
Solution
To meet the demands of manufacturing automation, MST developed a custom operator training program tailored to Royal Canin’s specific processes and job functions. The solution included operator onsite training, custom online training modules, and structured procedures for key manufacturing roles. During a period of rapid growth, MST also facilitated new hire training through a Train-the-Trainer model.
Results
Through this targeted manufacturing job training program, MST successfully trained dozens of new hires in key operator roles. Royal Canin also developed a key group of On-The-Job Trainers and implemented long-term training plans for all key areas and job tasks.
For another example of how MST supports training in highly automated environments, see how we developed a customized maintenance training program for ULTA Beauty’s distribution centers.
Multi-Skill Training Services, Inc. (MST) can enhance the performance of your industrial maintenance personnel by improving your maintenance employees’ technical skills through targeted training.
