Case Study: Creating a Customized Maintenance Training Program for ULTA Distribution Centers
Overview
MST partnered with ULTA Beauty to deliver a customized maintenance training program designed to meet the demands of their high-speed, highly automated distribution centers. This warehouse/distribution center training initiative focused on upskilling maintenance technicians through tailored content, hands-on simulation, and a blend of onsite and online delivery.
The program reflects MST’s broader capabilities in customized maintenance training programs, warehouse automation training, and warehouse maintenance technician development.
Services Used
⦿ Job Task Analysis
⦿ Custom Online Training
⦿ Onsite Training
Challenge
ULTA's high-speed distribution centers rely heavily on automation and advanced control systems. This level of warehouse automation presented a challenge for maintenance technicians, who needed deeper troubleshooting skills and more specialized maintenance training to keep operations running smoothly.
Solution
MST developed a component-specific, customized maintenance training program. The distribution center training content was designed to target the skills and knowledge needed by both current and future maintenance technicians to more effectively troubleshoot issues and reduce downtime.
Results
MST built ULTA-specific simulators to support hands-on learning and long-term maintenance technician training. These tools allow technicians to build confidence and competence in a risk-free environment, helping to sustain a qualified workforce and support the broader goals of ULTA’s distribution center operations.
Interested in operator training solutions? See how MST developed a custom manufacturing operator training program for Royal Canin’s highly automated facility.
Multi-Skill Training Services, Inc. (MST) can enhance the performance of your industrial maintenance personnel by improving your maintenance employees’ technical skills through targeted training.
